ProTradeAgent

Meet Call Concierge

Your team when available.
Your AI when they’re not.

We screen the call and alert your authorized team. Someone can step in—or your AI keeps helping the customer.

Example ProTradeAgent dispatch board and mobile call alert showing Sarah’s water heater inquiry, with Take the Call and Let AI Handle It options.
Example interface Setup and live qualification required

See Call Concierge in action

Nobody available? No problem.

Your AI continues the conversation and follows your company’s instructions.

  1. 1

    AI answers and screens

    We greet, understand the need, and confirm key details.

  2. 2

    Your team gets notified

    The right people see who’s calling and why.

  3. 3

    You take over, or AI continues

    Jump in when you’re available, or let AI keep helping.

Your office has hours. Your customers don’t.

Office coverage. After-hours support. One connected team.

Call Concierge · Interactive example

A call comes in.
You stay in control.

Follow a sample service inquiry. This demonstration doesn’t place a call.

Sarah

Water heater leaking · Estero

Sample call

Your AI answers the call.

“Thanks for calling. I can help with that. Where is the water heater leaking?”

Your customer is already being helped.